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Privacy Policy

Last updated: March 2026

1. Introduction

AussieLottoPrize, operated by The Lottery Corporation Limited (ABN 99 081 925 662), is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at loryclearwaverull.com and use our services.

We comply with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable state and territory legislation including the Victorian Privacy and Data Protection Act 2014.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register, purchase tickets, or interact with our services:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • Payment and billing information
  • Government-issued identification (for verification purposes)
  • Account credentials and preferences

2.2 Usage Data

We automatically collect certain information when you access our website, including:

  • IP address, browser type, and operating system
  • Pages viewed, time spent on pages, and navigation paths
  • Referring website addresses
  • Device identifiers and screen resolution
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for detailed information.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account
  • To process ticket purchases and transactions
  • To verify your identity and age (18+ requirement)
  • To notify you of draw results and prize winnings
  • To provide customer support and respond to inquiries
  • To comply with legal and regulatory obligations
  • To detect and prevent fraud and unauthorised access
  • To improve our services and website functionality
  • To send promotional communications (with your consent)

4. Disclosure of Information

We may share your personal information with:

  • Regulatory Bodies: Victorian Gambling and Casino Control Commission (VGCCC) and other relevant authorities as required by law
  • Service Providers: Payment processors, identity verification services, hosting providers, and analytics platforms that assist in operating our services
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. We may retain certain data for up to 7 years after account closure to comply with legal, regulatory, and tax obligations. Usage data and analytics may be retained in anonymised form for longer periods.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or outdated information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

8. International Data Transfers

Your information may be transferred to and processed in countries outside Australia. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated revision date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: support@loryclearwaverull.com
  • Phone: 1800 858 858
  • Address: Level 12, 100 Collins Street, Melbourne VIC 3000, Australia

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how we handle your personal information.