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Responsible Gambling

Last updated: March 2026

If you or someone you know has a gambling problem, please call Gambling Help at 1800 858 858 (available 24/7) or visit GambleAware.

Our Commitment

AussieLottoPrize is committed to promoting responsible gambling and providing a safe, enjoyable experience for all our players. We believe that gambling should be a form of entertainment, not a way to make money. We actively support measures to prevent and minimise gambling-related harm.

AussieLottoPrize operates under a license from the Victorian Government Department and is regulated by the Victorian Gambling and Casino Control Commission (VGCCC), reflecting our strong commitment to responsible gambling practices.

Know the Signs

Problem gambling can affect anyone. Be aware of these warning signs:

  • Spending more money or time on gambling than you can afford
  • Feeling anxious, worried, or guilty about your gambling
  • Chasing losses or borrowing money to gamble
  • Neglecting work, family, or other responsibilities due to gambling
  • Lying to others about how much you gamble
  • Gambling to escape problems or relieve negative feelings
  • Finding it difficult to stop or control your gambling
  • Relationship conflicts caused by gambling

Tips for Responsible Play

  • Set a budget: Decide how much you can afford to spend before you start and stick to it
  • Set a time limit: Decide in advance how long you will play
  • Don't chase losses: Accept that losing is part of the game
  • Take regular breaks: Step away from gambling regularly
  • Don't gamble when upset: Avoid gambling when you're stressed, depressed, or under the influence of alcohol or drugs
  • Balance gambling with other activities: Ensure gambling is just one of many leisure activities
  • Never borrow to gamble: Only use money you can afford to lose

Self-Assessment

Ask yourself the following questions. If you answer "yes" to any of them, you may want to seek support:

  • Do you spend more on gambling than you intend to?
  • Have you felt the need to bet more money to get the same excitement?
  • Have you tried to cut back on gambling but couldn't?
  • Do you feel restless or irritable when trying to stop gambling?
  • Do you gamble to escape problems or relieve stress?
  • Have you lied to family members about your gambling?
  • Have you risked or lost a relationship, job, or opportunity because of gambling?

Setting Limits

AussieLottoPrize provides tools to help you manage your gambling activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Session Reminders: Receive notifications about how long you've been playing
  • Cool-Off Periods: Take a break from your account for a set period
  • Account Closure: Close your account at any time by contacting support

Self-Exclusion — BetStop

BetStop — National Self-Exclusion Register

BetStop is a free service for people who want to exclude themselves from all Australian licensed interactive wagering providers. When you register with BetStop, all licensed operators are required to close your accounts and refuse to accept bets from you for your chosen exclusion period.

Find out more at betstop.gov.au

Support Resources

Gambling Help

Free, confidential support available 24 hours a day, 7 days a week.

Phone: 1800 858 858

Online chat: gamblinghelponline.org.au

GambleAware

Information and resources about responsible gambling.

Visit: gambleaware.org

Gambler's Help

Free counselling and support services across Victoria.

Visit: gamblershelp.com.au

ResetApp

A free app to help you manage your gambling habits.

Visit: resetapp.com.au

Gambling is prohibited for individuals under 18 years of age.

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